FAQ
Here we have put together some of the most commonly asked questions.
To help you plan and enjoy your stay.
How to get here
Situated on the Lyngen Peninsula, were a relatively short drive from the city of Tromsø. Approximately 1 hour and 20 minutes if you have a car and choose to drive yourself.
What to pack
While we do serve snacks and beverages on most of our tours, some of our tours are extensive and we advice that you bring a small backpack or similar with some extra clothes, water and snacks should you need it. Most of our tours offers clothing specific for the activity, but we dont offer personal clothing like base-layers, hats etc. Feel free to read our how to pack for the arctic post or e-mail us if you have any questions. And dont forget a camera for capturing that one of a kind Lyngen magic!
How to dress
North-Norwegian weather can change quickly, so it’s always a good idea to bring an extra jacket or similar. Pack a pair of gloves in case it gets windy, and a pair of good hiking shoes or boots and you should be ready to go!
Safety on board
Your safety is important to us – That’s why we have gone above and beyond the safety requirements. All our equipment is inspected regularly and our captain has experience from search and rescue operations. That’s how we can confidently say that our RiB tours are safe for everyone.
See passenger instructions below
This activity requires that participants feels in good physical shape.
Check survival suit – tight cuffs and belt.
Attach flotation device correct and adjust if necessary.
Always keep some weight on your legs, never sit heavily on the seat.
If you are standing, then do so with a bend in your knees.
Always hold on tight and keep your hands on the bars in front of you.
Do not change places or move around in the boat while under speed.
Raise your left arm in the air if you get scared, tired or sick.
In the case that someone falls overboard, alert the captain immediately – do not let the man overboard out of sight.
Keep your head up, do not bend down between seats or against your fellow passengers.
Pay close attention to the sea and conditions around you.
Always anticipate unexpected and sudden movements in a RIB.
Passengers that are pregnant, have problems with back, knees, neck, or other physical limitations must always notify the captain before departure. We reserve the right to reject people with these health problems, or sit them at designated places appointed by the captain.
Visibly intoxicated persons vil not be permitted onboard the vessel.
Follow captain’s instructions if an emergency should arise – Stay calm.
Terms and Conditions
We have put some restrictions on our tours and participants. If you have any questions beyond this feel free to contact us at any time.
Best time to see the northern lights?
Because of our placement within the center of the Aurora zone, actually the northern lights are always there, visible from Autumn to early spring, and strongest during dark clear nights. But its a mystical phenomenon and loves to play hide and seek, luckily we have written a post about it.
Check out our top 5 tips for spotting the northern lights»
